"Just wanted to give a shout out to Gary Burton in the Sales department. Gary worked with me over a period of several months to find an "upgrade" for my VRSCAW (a beautiful new '13 VRSCF). Gary is an honest, dedicated, and diligent guy who responded to all my questions/changes during the process - I would highly recommend him to others. I also wanted to say "thanks" to Mark Christensen (Business Manager) for working with Gary to put together the deal and find excellent finance terms. Lastly, the ladies who work the clothing area have also always been helpful in finding anything I need. One recommendation would be to offer some kind of discount (maybe 10%) on HD Parts, Accessories, and Clothing for those who buy a bike for the following 12 months - it's not a big deal but it would encourage revisits to the dealer. I know the HOG Chapter has a 15% discount if you're in good standing but that takes at least a year and can be a bit tough for those of us with younger kids (hint-hint younger demographic which Harley so desperately wants) to hit that "good standing" milestone. Nonetheless, a great ABC team overall..."
Eric Gierahn - Rochester, MI